This Privacy Policy explains how Trip Securely (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, request a quote, or purchase travel insurance by phone.
1. Information we collect
When you visit our site, request a quote, purchase a policy or make a claim we may collect:
- Identity: name, date of birth, gender.
- Contact: email address, phone number, postal address.
- Travel: trip dates, destinations, itinerary, travel companions.
- Payment: billing address and payment card details (processed by our payment provider).
- Health & claims: limited health or medical information where required to underwrite a policy or process a claim.
- Technical: IP address, device/browser details, cookie identifiers.
2. How we use your information
We use personal data to:
- Provide, manage and administer your insurance policy and related services.
- Process quotes, payments and claims.
- Detect and prevent fraud and improve security.
- Send service messages (policy documents, claim updates) and marketing (where you consent).
- Improve our website and personalise your experience.
3. Lawful basis (where applicable)
If you are in a jurisdiction that requires it, our lawful basis includes performance of a contract, compliance with legal obligations, our legitimate business interests (fraud prevention, service improvement), and your consent for marketing.
6. International transfers
Some processors may be located outside your country. Where transfers occur we take appropriate safeguards such as standard contractual clauses.
7. Security
We maintain technical and organizational measures to protect your data, including encryption and access controls. No method is 100% secure — contact us if you suspect a breach.
8. Data retention
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.
9. Your rights
Depending on your jurisdiction you may have rights to access, correct, delete, restrict or port your data, and to object to processing for direct marketing. To exercise rights, contact us at the details below.
10. Children
Our services are not directed to children under 16. We do not knowingly collect data from children.
11. Contact & complaints
Trip SecurelyEmail: privacy@tripsecurely.com
Phone: +1 (888) 555-0147
This privacy policy may be updated occasionally. We recommend checking the “Last updated” date above.